Error 6007 ("A valid Intergraph CAS hardware lock is not available") indicates you need a physical hardware key (dongle). Error 7502 is strictly about network license configuration.
If using a VPN, ensure the tunnel allows traffic to the license server IP. Step 3: Test Connectivity via PING cadworx splm error 7502
Error 7502 is a "License Machine Not Responding" message. It signifies that the CADWorx application on your local machine cannot establish a handshake with the license server defined in your system settings. Common Causes The License Server service is stopped. Network firewalls are blocking communication. The Machine ID or IP address has changed. Incorrect license seat configuration. Step 1: Verify the License Service Status Error 6007 ("A valid Intergraph CAS hardware lock
CADWorx indicates that the software is unable to read data from the SmartPlant License Manager (SPLM) server. This communication failure typically occurs because the client computer is not properly configured to connect to the license server or the license service itself is not active. Common Causes Step 3: Test Connectivity via PING Error 7502
The license file is the key that unlocks your software.
When CADWorx boots up, it looks for its license seats using a local application driver ( pdlice.exe ). If the network path is blocked, the server service is down, or the client workstation is improperly configured, the software throws the 7502 exception and terminates the session. Primary Causes of CADWorx SPLM Error 7502
This typically happens when the computer is not correctly configured to communicate with the license server or when the SPLM software hasn't been properly set up before launching CADWorx.