This is a known issue on the PS3 version of the game, but the principle can apply to PC. If you find your game freezes when interacting with doors:
Corrupted or missing game files can cause the game to crash. If you purchased the game on Steam, you can verify the game files by:
The Testament of Sherlock Holmes prefers DirectX 9. Modern drivers often deprecate old DX9 features. You need to force the game to use a wrapper.
To resolve the crashing issues in The Testament of Sherlock Holmes the testament of sherlock holmes crash fix
Turn off Steam Cloud Saves for this title (Right-click game in Steam -> Properties -> General -> Uncheck "Keep games saves in Steam Cloud").
The Diesel engine’s physics thread cannot handle hyper-threading or logical cores beyond 4.
Even if you have DirectX 12 installed, older games require specific legacy files (d3dx9_43.dll). This is a known issue on the PS3
Navigate to the official NVIDIA website and download the . Run the installer.
If the game crashes immediately after the splash screen, it may be trying to render at a resolution your monitor does not support.
These are often caused by the game hitting a 2GB virtual memory limit or memory leaks. Steam Community Apply the 4GB Patch : Download the 4GB Patch from NTCore 4gb_patch.exe Locate and select in your game directory (typically found at ...\SteamApps\common\The Testament of Sherlock Holmes\ Modern drivers often deprecate old DX9 features
Troubleshooting Guide: The Testament of Sherlock Holmes Crash Fixes
The most notorious cause for the game failing to launch is an issue with NVIDIA PhysX, even if you use an AMD card.
An excessive number of local save slots can overload the index parser, forcing a crash during an auto-save trigger.