| Problem | Possible Cause | Solution | | :--- | :--- | :--- | | | Corrupted installation or Windows registry after an improper shutdown | Reinstall the software. First, run the Registration Wizard to check if it still shows your Reference and Serial Number. If it does, a reinstall usually fixes the issue without needing to re-register . | | "Wrong reference number" during installation | Using the wrong Reference Number for the target hardware | Verify you are using VJDSNRTSPC for a standard PC or VJDSNRTMPC for a Magelis iPC . | | Grayed-out "Transfer License" option | Installation was performed as Demo/Limited Edition due to incorrect Reference/Serial Number entry | Reinstall Vijeo Designer, ensuring you enter the correct Reference Number and Serial Number from your purchased software media . | | License transfer option to USB not working | Feature is intentionally designed this way for security | Vijeo Designer does not support direct USB license transfers to prevent unauthorized copying and loss. Transfer to a removable media is only possible when the destination Computer ID is known . | | Mismatched Serial Number in License Manager | Entered Serial Number does not match what the License Manager detects | This can happen after an upgrade. Contact your software vendor or Schneider Electric support with your original purchase details to resolve the mismatch . | | Installation fails on newer Windows | Version 6.1 has limited compatibility | Consider upgrading to Vijeo Designer 6.2 or later, which supports Windows 10 and 11 . | | Unable to open V6.1 project in V6.2 | Target HMI model may be obsolete | When opening an old project, Vijeo Designer may prompt you to select a supported target reference from the new version's list . |
For software registration, you can email the Software Registration Center for your region (e.g., src-eeurope@se.com for the MEA region) with your Serial Number, Part Number, Code Entry Number, and Computer ID . For general technical support, you can contact your local Customer Care Center or visit Schneider Electric's support website .
Enter your unique purchased Reference and Serial Numbers during the installation wizard. vijeo designer 61 reference serial number work
: You leave both the Reference Number and the Serial Number completely blank during installation.
To set up and work with Vijeo Designer 6.1, you need a and a Serial Number . These credentials determine whether the software runs as a limited trial or a fully licensed version. 1. Standard Reference Numbers for Vijeo Designer 6.1 | Problem | Possible Cause | Solution |
Locate the printed sticker on your physical installation media sleeve or extract the digital certificate delivered to your procurement email.
: Provide these details along with your company information to the Schneider Electric Registration Center via their web portal or regional email support. | | "Wrong reference number" during installation |
: If you need to recover the serial number used on an existing installation, launch the Vijeo Designer Runtime License Manager
Vijeo Designer 6.1 Reference Serial Number: A Complete Guide to Installation and Activation
: Some software requires activation via internet or phone. Ensure your computer has an active internet connection to activate your copy.
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