Instead of buying a $1,000 KVM over IP switch, you plug a USB touchscreen and a USB webcam into a $50 Raspberry Pi running the Linux version of USB Redirector (compatible with version 197). Your technician laptop connects to the Pi via the internet. Total cost: $50. Total setup time: 15 minutes.
Add these lines under [Performance] :
is designed for helpdesks, MSPs, and remote support – it lets you connect to a remote computer’s USB device as if it were local. Key features in v197:
USB Redirector Technician Edition 1.9.7: The Ultimate Setup Guide for Better Performance
Even with a perfect setup, occasional issues can arise. Here are the most common problems and how to resolve them.
Proceed through the wizard. When prompted to install the virtual USB hub drivers, click or Trust software from IncentivesPro . These drivers intercept the OS kernel's USB subsystem to allow virtual device injection.
Acts as the server/receiver. It listens for incoming connections from clients and integrates the remote USB devices directly into the technician's operating system virtual bus.