Aggressive heuristic scanning in third-party antivirus programs (like Avast, McAfee, or Bitdefender) often blocks remote desktop protocols. Open your specific antivirus dashboard.
: No server application (AnyDesk) is listening on the expected port (usually port 7070).
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Security software often flags remote desktop tools as potential threats and blocks their ports. Open the Start menu, type Control Panel , and open it. Go to > Windows Defender Firewall .
: A local firewall or antivirus is actively rejecting incoming traffic on the ports AnyDesk uses (typically TCP 80, 443, or 6568). Incorrect Port/DNS I can provide tailored steps for your exact
"Connection to [ID/Address] failed. Error code: 10061 (Win32 error 10061). Target machine actively refused the connection."
If the remote AnyDesk application crashes or the background service stops, Windows will actively refuse connections. Press Windows Key + R to open the Run dialog box. Type services.msc and hit . Scroll down to find AnyDesk Service . Go to > Windows Defender Firewall
| Condition | Error 10061? | |-----------|--------------| | Remote AnyDesk not running | ✅ Yes | | Firewall blocking port 7070 | ✅ Yes | | Remote on Public network (no inbound rules) | ✅ Yes | | Remote machine offline | ❌ No (timeout) | | Network unreachable | ❌ No |