Manageengine Servicedesk Plus License Xml [extra Quality] -

The evaluation period ended, or your annual subscription term concluded.

The maximum number of IT assets (computers, servers, routers) you can scan and manage.

Click the at the top right corner of the page.

If the UI doesn't update, stop the ManageEngine ServiceDesk Plus service, wait for 10 seconds, and start it again. 5. Frequently Asked Questions manageengine servicedesk plus license xml

Store a copy of your active license XML file in a secure, offline password manager or encrypted file share.

For new administrators, seasoned IT managers, and procurement specialists alike, understanding the purpose, structure, and management of the ServiceDesk Plus license XML is non-negotiable. A mismanaged license file can lead to "License Expired" errors, node count mismatches, or the dreaded "Evaluation Mode" lockdown.

(Note: [ServiceDesk_Home] refers to your root installation directory, such as C:\ManageEngine\ServiceDesk on Windows or /opt/ManageEngine/ServiceDesk on Linux.) Troubleshooting Common License XML Errors The evaluation period ended, or your annual subscription

Applying a new license XML file is a straightforward process that can be performed directly through the ServiceDesk Plus web user interface (UI). Method 1: Through the Web Client UI (Recommended)

The maximum number of concurrent or named IT agents.

Navigate to the license section: Click the drop-down menu → Select License option. If the UI doesn't update, stop the ManageEngine

Handling this license file requires rigorous administrative discipline. The XML is typically delivered via email as an attachment or downloaded from the ManageEngine licensing portal. From a security perspective, the file contains sensitive data about the organization’s installed base and should be treated with the same confidentiality as a password. Moreover, license management involves regular audits: administrators must monitor the "License Usage" report within SDP to ensure they are not exceeding the purchased node count for IT assets or the technician count. Exceeding these limits often results in "violation mode," where the software continues to run but displays persistent warnings and may disable new discoveries.

Check the expiration date within the XML file. If the file is old, you must contact ManageEngine support for a fresh file.

In cases where the standard and command-line methods fail—perhaps due to system corruption or unusual startup issues—a manual file replacement procedure can be used. This method is often recommended by ManageEngine support when other approaches do not work.