How To Reset | Password Kaspersky Endpoint Security 11 Exclusive
Resetting the password does not affect the endpoint’s protection status. The antivirus will continue to protect the system during and after the reset process. Always ensure you have proper authorization before performing these steps.
Attempt to modify a locked setting or click to trigger the password prompt.
Right-click the active policy and select Properties .
You must prove you own the software license or the hardware. Kaspersky Support will ask for: Resetting the password does not affect the endpoint’s
In the policy properties window, navigate to the section on the left menu. Click on the Interface subcategory. Locate the Password protection block on the right pane. Click the Settings button next to password protection. Step 3: Disable or Change the Password
Because this is a security product, the reset process is designed to prevent unauthorized users from disabling the protection. If you are locked out, you have two main options.
Steps (SQL-backed KSC)
Once the policy is reapplied to the client device, the KLAdmin account password will be updated.
Is the target machine ? Do you have local administrator rights on the computer?
If the computer is isolated from Kaspersky Security Center and you cannot generate a request file, you must perform a manual reset. This involves modifying the Kaspersky registry keys using Windows Safe Mode to bypass the self-defense mechanism. Step 1: Boot into Safe Mode Restart the target Windows computer. Attempt to modify a locked setting or click
Always ensure client machines have a fallback policy configured in KSC so they can be managed remotely even if the local user changes status. If you want to dive deeper into this process, tell me:
Note: The target client machine must be turned on and connected to the network for the policy update to successfully push down.
Create a request via the Kaspersky CompanyAccount or your business support portal. Kaspersky Support will ask for: In the policy