If you own a compatible Canon Pixma printer and are stuck on a waste ink error, the is a lifesaver. It saves money, reduces e-waste, and extends the life of your printer.
This is not a mechanical failure. It is a programmed safety lock. The Canon Service Tool V5510 (ST5510) is the official software engineers use to clear this lock, reset internal counters, and bring your printer back to life. Understanding the "Waste Ink Pad Full" Error What is a Waste Ink Absorber?
Look at the top of the interface. If the buttons are grayed out, the tool has not detected your printer. Ensure the USB cable is securely connected and that no other printing software (like the Canon Quick Menu) is running in the background.
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The Canon Service Tool (ST5510) is a maintenance utility used to reset the "Ink Absorber Full" error (often codes 5B00 or 1700 ) on various Canon PIXMA and MAXIFY printers. ⚠️ Critical Safety Warning
If you reset the electronic counter multiple times without addressing the hardware, the internal foam pads will eventually overflow, causing highly permanent, staining ink leaks out of the bottom of your printer casing.
Canon service tool version 5510 or higher - PrinterKnowledge If you own a compatible Canon Pixma printer
Every time your Canon printer turns on, cleans its printheads, or executes a deep cleaning cycle, a small amount of ink is purged through the system. This excess ink is directed away from the paper and collected by physical foam pads located at the bottom of the printer, known as waste ink absorbers.
Ensure your printer is connected directly to your computer using a high-quality USB cable. Network connections (Wi-Fi or LAN) will not work in Service Mode.
The software interface should display active options. If all buttons are greyed out, your printer is either not in Service Mode or the USB connection is faulty. It is a programmed safety lock
A: Common causes include the printer not being in Service Mode correctly, a faulty USB cable, or the printer driver not being installed.
The tool is widely compatible, generally running on Windows operating systems from XP to Windows 11, in both 32-bit and 64-bit versions. The tool communicates solely via a USB connection.