If you manage a business with multiple Multistar DVRs, keep a master password spreadsheet in a locked drawer. Your future self will thank you.
Identify the date displayed. Note: If your DVR is old, it might have reverted to a default date like 2000-01-01 or 2010-01-01.
Most modern Multistar DVRs (and those running generic embedded Linux firmware) utilize a recovery feature tied to the system time. This is often the easiest method if you have local access to the DVR (using a mouse and monitor directly connected to the unit).
Locate the silver, coin-shaped nested inside the motherboard slot. Gently push the small metal retaining clip outward using a flathead screwdriver or precision tool to pop the battery out of its housing. 3. Clear the Capacitors
Once you have successfully regained access to your Multistar DVR, secure your system immediately to prevent future lockouts or unauthorized hacking: how to reset multistar dvr password full
Go to Device Config > System > Account , choose the admin profile, and modify the password to something unique but memorable.
The screen blinked. Instead of the "Invalid Password" red text, a new window blossomed: Please set new password. "We're in," Sarah exhaled.
Use a flathead screwdriver, a paperclip, or metal tweezers to press down and connect (short) both pins together simultaneously.
Scan it using a specialized CCTV mobile app (like XMEye, SuperLive Plus, or CCTV Super Password) to receive a temporary verification code on your smartphone. Input this code into the DVR to bypass the lock. Method 4: Generate a Super Password (Time-Based Reset) If you manage a business with multiple Multistar
Always set up security questions and a recovery email during initial configuration.
This method attempts to reset the system clock and settings to factory defaults. Unplug the power and open the DVR cover.
A factory reset wipes everything and returns the DVR to the same state as when it left the factory. This is great for unlocking the device, but it comes with significant downsides:
: On some boards without a button, look for two pins labeled "Reset" or similar. Short-circuit these two points using a pair of metal tweezers for 5–7 seconds while powering the device until you hear a long beep. Method 3: Try Default Credentials Note: If your DVR is old, it might
If you cannot access the menu to generate a code, or if the DVR is older, a hardware reset is the most reliable option. This clears the internal CMOS memory, wiping all settings—including the password—and returning the device to factory defaults.
Some newer Multistar DVR models have a small button on the motherboard designed specifically for resetting the password. Power off and open the DVR casing.
Leave the battery removed for at least . While it sits idle, press and hold the power button on the face of the unit for 30 seconds to drain any residual voltage stored within the motherboard's power capacitors. 4. Boot to Default Base