The Hardware Information Does Not Match With Your Dongle Autodata

Prepare the following information before contacting Autodata customer support: Your official .

If you see a yellow warning triangle next to the device, right-click it and select .

Several scenarios can inadvertently trigger this licensing mismatch: 1. Recent Hardware Upgrades or Replacements A: This can happen after a Windows Update,

Remember: The dongle is just a key. The lock (the software) has forgotten what the key looks like. Re-teach the lock, and your workshop will be back to repairing vehicles in no time.

A: This can happen after a Windows Update, a driver update, or even if a USB driver becomes corrupted. Also, if the dongle emulator service fails to start, the software may not be able to read the license at all, generating this error. right-click and select .

Clear out temporary data files in your local app data directory ( %localappdata% ) associated with Autodata. Legacy vs. Modern Autodata Versions

If Step 1 fails, the driver is likely corrupted or missing. a driver update

If there is a yellow exclamation mark, right-click and select .