The primary objective of the initial tier is building a transparent, verifiable operational baseline. Organizations must achieve comprehensive visibility over what assets exist, where they are physically or virtually located, and who owns them. This tier tackles the fundamental "inventory layer," serving as the prerequisite for financial accuracy and audit readiness. ISO/IEC 19770-1:2017 - IT asset management
The 2012 version refined the SAM process approach and introduced the tier‑based conformance model . Four cumulative tiers let organizations implement SAM incrementally, from a foundation of trustworthy data (Tier 1) up to full conformance with all standard requirements (Tier 4). This pragmatic structure dramatically lowered the barrier to entry.
Since we cannot reprint copyrighted text, here are ten paraphrased "golden rules" from the standard that you will find in the PDF:
: The standard works alongside frameworks such as COBIT 5 and ITIL, with organizations able to base their SAM processes on ISO 19770-1 while incorporating recommendations from these complementary frameworks.
Any comprehensive structural blueprint or manual template of the standard reflects ten specific core clauses: Clause Number Clause Title Core ITAMS Operational Focus
Lifecycle and processes