Provide a clear narrative of the grievance and upload any available digital documentation.
Attach any evidence, such as photos or PDFs, if required.
Launched initially in 2016, the CMS was rolled out across all police stations in Punjab to ensure a conducive environment for the public visiting police stations. It is designed to issue an to complainants immediately after their application is entered into the system. This E-Tag allows the complainant and senior supervisory officers to follow up on the progress of the complaint until it reaches its logical conclusion. cms punjab police link
Enforces strict timelines for resolving public issues. Key Platforms for Punjab Police Complaints
rather than uniformed officers, providing a more welcoming environment for reporting. Automated SMS Updates Provide a clear narrative of the grievance and
Go to the public submission interface on the Punjab Police CMS Portal.
: Dedicated spaces inside police stations managed by civilian IT professionals to ensure a welcoming environment. It is designed to issue an to complainants
Police officers are accountable for the timely processing of complaints via the system.
Senior Supervisory Officers and the Provincial Monitoring Room at the Central Police Office in Lahore track applications to enforce accountability.
Complaint Management System (CMS) of the Punjab Police is a digital initiative designed to streamline the lodging, tracking, and resolution of public grievances against police conduct or service. punjabpolice.gov.pk
If your complaint regards an existing case, always cite the FIR number or diary number ( Roznamcha entry).