Since the official Wiko support website does not host direct firmware downloads for the Sunny 5, users must rely on reliable third-party firmware archives. Here are several trusted sources:
Browse to the folder where you extracted the Wiko Sunny 5 firmware.
: The official firmware includes necessary security patches and privacy controls provided by Android 10 Go to protect user data.
You can find the official scatter-based stock ROM on reputable mobile repair databases and file-sharing platforms. Look for trusted sources such as: FirmwareFile Needrom GSM Forum (Search for verified user threads) 2. MediaTek (MTK) USB Drivers wiko sunny 5 w-k380 firmware
Once finished, a green circle with a checkmark () will appear. Disconnect your phone and power it on.
Unlike high-end phones that receive OTA (Over-The-Air) updates regularly, the Sunny 5 may not get frequent updates. However, you might need to manually flash firmware if:
Download the firmware and SPD Flash Tool, then extract both to your desktop. Since the official Wiko support website does not
If the tool does not react when you connect the phone, your drivers are likely missing or improperly installed. Reinstall the SPD USB drivers, try a different USB port (preferably a USB 2.0 port on the back of the PC), or try a different cable.
Click the green button at the top of the SP Flash Tool. Turn your Wiko Sunny 5 completely off .
This usually indicates a mismatched firmware file or a corrupted download. Double-check that your firmware package is specifically built for the W-K380 model and re-download the package if necessary. You can find the official scatter-based stock ROM
A: "TVM" likely denotes a specific regional variant or carrier-specific model (e.g., for T-Mobile or a specific European carrier). Firmware for W-K380 generally works on the TVM variant, but reverse compatibility is not guaranteed. Professional tools like ChimeraTool list them separately because the security partitions may differ.
If the phone successfully flashes but still loops on the Wiko logo, boot the device into Android Recovery Mode (Hold Power + Volume Up) and perform a Wipe Data/Factory Reset .