View live data on elevator position, speed, door states, and I/O terminal status through a simulated shaft interface. Advanced Troubleshooting:
The main window is logically divided into sections. You will likely see:
It offers both online (connected to the controller) and offline functionality for parameter editing. Where to Find the Download
Navigate to > Dashboards . Drag widgets like:
The latest Monarch NEMS software updates, including what is colloquially known as , bring necessary improvements to the maintenance and commissioning of NICE elevator systems. By enabling better mobile connectivity and faster, more reliable, and in-depth troubleshooting tools, the software helps ensure high uptime and passenger comfort in 2026.
Ensure the USB-to-Serial drivers are installed on your Windows PC (compatible with Windows 7, 8, and 10) so the software can recognize the COM port. Benefits for Technicians