Click . Do not close the browser tab or disconnect the network cable until the process completes and the NVR reboots. Post-Upgrade Troubleshooting
Provide your NVR serial number and current firmware version.
Instastream, H.265, Smart H.264, and H.264 dual codec. Bandwidth: Max 160Mbps incoming bandwidth capacity. cp-unr-4k2161-v2 firmware download
CP Plus does not always host raw firmware files on public, unauthenticated web pages to prevent users from flashing incorrect files. Use these official avenues:
Contact their support with:
Once logged into the web interface, navigate to the upgrade section. The exact path varies between firmware versions but is often found under Configuration > System > Upgrade or Settings > System > Maintenance .
Installing the wrong firmware can permanently "brick" your device, rendering it unusable. Instastream, H
Use the CP Plus IP Finder Tool to locate your NVR on the local network.
Never turn off the NVR or unplug the power during the update. A power cut can permanently damage the motherboard. Use these official avenues: Contact their support with:
Check if the update altered your network IP settings. You may need to re-assign static IPs to your cameras or re-discover them using the device search tool.